Account Manager

Account Manager

Oversee and manage all aspects of assigned account’s transportation/logistics needs.

• Manage driver staffing, reporting and customer service
• Coordinate daily driver activity and routing to include driver log entry, invoices and work orders
• Maintain regular interaction with customers, Salem management, and drivers to ensure a positive relationship and open communication
• Oversee drivers’ daily workload – ensure drivers provide timely and accurate delivery
• Coordinate driver training as needed
• Ensure Salem and its employees remain in compliance with all DOT regulations
• Ensure all driver documentation is received and submitted timely (bills of lading, POD, driver pay sheets, etc)
• Ensure vehicle inspection reports are complete and associated permits and tags are current and up to date
• Provide leadership and guidance and ensure compliance with company policies and practices