Call Center Tech/Breakdown Coordinator

We are currently hiring a Breakdown Coordinator in Greenville, SC!

Want to join a company continually growing? We are currently looking to hire individuals for full time positions for 2nd shifts. This is a great opportunity for a driven Breakdown Coordinator with a "can do" attitude. This person will be responsible for providing emergency roadside assistance to customers.

At Salem Leasing, we offer:

• Employee Referral Bonuses
• Health / Dental/ Vision/ Company Paid Life / Disability
• 401(k) Retirement Plan with Company Match
• Excellent Pay
• Paid birthday & holidays from date of hire
• Vacation pay
• Education Reimbursement Program
• Uniforms program
• Company sponsored skills training with pay increases!

Pay: Based on experience

Responsibilities:

• Provide emergency roadside assistance to customers 24 hours a day, 365 days a year
• Receive in-bound calls from Salem customers & diagnose mechanical issues
• Act as a liaison between the servicing location & the customer
• Demonstrate excellent phone & customer service skills to interact with internal & external customers

Qualifications and Skills:

• 2 years of prior call center or telemarketing experience
• High School diploma or equivalent required
• Ability to work in a fast-paced environment & remain accurate
• Pleasant attitude and personality
• Basic computer and typing skills
• Prior transportation industry experience strongly preferred

Apply online: www.salemcorp.com

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Do you have any previous experience in the trucking industry & if so how much?

Experience:

• Computer skills: 1 year (Required)
• Call center: 2 years (Preferred)

Work Location: In person