Call Center Tech/Breakdown Coordinator

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We are currently hiring a Breakdown Coordinator in Greenville, SC!

Want to join a company continually growing? We are currently looking to hire individuals for full time positions for 2nd shifts. This is a great opportunity for a driven Breakdown Coordinator with a "can do" attitude. This person will be responsible for providing emergency roadside assistance to customers.

At Salem Leasing, we offer:

  • Employee Referral Bonuses
  • Health / Dental/ Vision/ Company Paid Life / Disability
  • 401(k) Retirement Plan with Company Match
  • Excellent Pay
  • Paid birthday & holidays from date of hire
  • Vacation pay
  • Education Reimbursement Program
  • Uniforms program
  • Company sponsored skills training with pay increases!

Pay: Based on experience

Responsibilities:

  • Provide emergency roadside assistance to customers 24 hours a day, 365 days a year
  • Receive in-bound calls from Salem customers & diagnose mechanical issues
  • Act as a liaison between the servicing location & the customer
  • Demonstrate excellent phone & customer service skills to interact with internal & external customers

Qualifications and Skills:

  • 2 years of prior call center or telemarketing experience
  • High School diploma or equivalent required
  • Ability to work in a fast-paced environment & remain accurate
  • Pleasant attitude and personality
  • Basic computer and typing skills
  • Prior transportation industry experience strongly preferred

Apply online: www.salemcorp.com

Job Types: Full-time, Part-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift
  • Evening shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Application Question(s):

  • Do you have any previous experience in the trucking industry & if so how much?

Experience:

  • Computer skills: 1 year (Required)
  • Call center: 2 years (Preferred)

Work Location: In person

LeadFlex Job ID: 32123

Post Date: 12/01/2024