Service Manager

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Service Manager

The successful Service Manager candidate will be responsible for providing leadership to ensure efficient and effective shop operations while servicing/maintaining customer equipment and providing direction to shop employees.

We offer:

  • Competitive pay and benefits plans
  • Uniforms/ safety shoe program
  • 401(k) Retirement Plan with Company Match
  • Paid holidays
  • Vacation
  • Education Reimbursement Program

Responsibilities:

  • Schedule and supervise activities of all assigned personnel
  • Provide appropriate supervision to employees. Ensure all duties are performed in a timely manner
  • Hire, train and evaluate personnel
  • Establish and maintain good working relationships with vendors
  • Follow up on additional work needed on any unit that leaves the shop for outside repairs
  • Comply with all Company, DOT and OSHA guidelines
  • Work within branch environment to increase sales, expand markets and promote business
  • Assist with performing of difficult or complicated duties as necessary
  • Plan and prepare work schedules and assign associates to specific duties
  • Provide training to new and existing employees on: expectations of position, how to perform duties of position, company policies, safety and other areas as necessary
  • Perform duties of each position if necessary and other tasks as directed by Area Manager
  • Required to assist in mechanical duties as needed
  • Maintain safe, clean and orderly work environment
  • Must adhere to all company and location policies and safety rules
  • Must be able to work extended hours when required
  • All other duties as assigned

Qualifications and Skills:

  • Minimum 5 years hands-on medium and heavy duty diesel truck mechanic and supervisory experience
  • Flexible with shifts, strong customer focus, meet scheduled deadlines
  • Working knowledge of computer diagnostics and shop parts/maintenance software
  • Mechanical skills required
  • Effective leader with strong communication skills
  • High school diploma or higher
  • Ability to work flexible schedule, weekdays, some weekends as required
  • CDL license preferred
  • Brake and DOT Certification

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Application Question(s):

  • Are you available to be on call for service calls 24 hours a day 7 days a week?

Experience:

  • Diesel Mechanic: 5 years (Required)
  • Supervisory: 5 years (Required)
  • Computer Diagnostic: 5 years (Required)

Ability to Relocate:

  • Columbia, SC: Relocate before starting work (Required)

Work Location: In person

LeadFlex Job ID: 28362

Post Date: 10/01/2024